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The Reproductive Health Library: the best evidence in sexual and reproductive health.
Evidence-based Health Care Workbook and CD-ROM

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Telephone consultation and triage: effects on health care use and patient satisfaction (Cochrane Review)
Bunn F, Byrne G, Kendall S

ABSTRACT

Background: Telephone consultation is the process where calls are received, assessed and managed by giving advice or by referral to a more appropriate service. In recent years there has been a growth in telephone consultation developed, in part, as a response to . . .

Full article: The full article is available on Wiley InterScience at http://www.thecochranelibrary.com
Resources: WHO Reproductive Health Library, La Biblioteca Cochrane Plus, Renal Health Library, Malaria in Pregnancy Library
PubMed: Find related PubMed articles here [BunnF] [ByrneG] [KendallS] 
Google Scholar: Find related Google Scholar articles here [BunnF] [ByrneG] [KendallS]